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Reshape your customer experience marketing through game-changing healthcare digital strategy and transformation
COVID has changed the way healthcare professionals and sales representatives interact. Customer Experience is at the top of the agenda of any successful business. So what for pharma? And how does digital marketing need to evolve to meet the needs of post-pandemic customers?
From the makers of the “TED-styled” BioPharma eMarketing Summit, 2021’s one-of-a-kind CX Summit is the BIGGEST program to-date. Sign up and join 100’s of pharma marketers and CX attendees and grasp a wealth of actionable industry takeaways and strategies covering CX digital transformation, pandemic strategy pivoting, personalized patient experiences, digital health disruption, content supply, big data / segmentation, AI/AR/VR, omnichannel, social strategy, mobile engagement and much, much more. If you are involved in CX roles, marketing , digital or brand strategy, you won’t want to miss this one-of-a-kind CX Summit!
Additionally, Pharma CX attendees save 30% on access to the 2021 BioPharma eMarketing Summit On-Demand.
- Customer Centricity & Digital Experiences which are Redefining Pharma
- Post-Pandemic Digital Marketing Strategies to Excel Customer Centricity
- CX Digital Transformation: Identifying your Future Customers’ Needs
- CX Marketing Leadership: Creating a Culture that Resonates with your Customer
- Perfecting the Art & Science of CX Digital Marketing
- The HCP Experience Beyond 2021: What you Need to Know
- Powering Meaningful Customer Experiences with Design Systems
- Supporting Underserved Populations Through Conversational AI
- AI / AR / VR & Machine Learning to Automate Digital CX Journeys
- Disruptive Marketing Strategies Driving Healthcare CX
- Evolving your Go-To-Market Strategy in the Changing CX Landscape
- Omnichannel and Next-Gen CX Social Strategy
- Utilizing the Right Data to Tell Stories & Streamline your Engagement
- Turning Loyalty into Advocacy: The Future of Loyalty Marketing
[2021 Summit Speakers Include]

Danilo Pagano
Vice President Digital & Head of Global Customer Engagement
Lundbeck

Tara Stewart
Vice President, Worldwide Engagement Planning & Content Capabilities
Bristol-Myers Squibb

Spencer Holt, PhD
Head of Commercial Learning & Innovation Center
AstraZeneca

Kamal Jethwani, MD MPH
Co-Founder and CEO
Decimal.health

Ben Massingham
Vice President, Head of Transformation and Innovation
Novartis

Karen Root
Director, Experience Strategy
Boehringer Ingelheim

Doug Stover
Vice President, Global Head of Innovation
Alexion Pharmaceuticals

Jill Wassil
Vice President, Marketing
miraDry, Inc.

John Cairns
Global Head of Digital, Oncology Franchise
Sanofi

Robin Kamen
Global Lead, Omnichannel & Customer Experience
Galderma

Jim Lefevere
International Business Leader, Digital Partnering Solutions
Roche

Jared Shechtman
Digital Pharma Marketing Leader
Eisai

Brianne Casey
Head of Omnichannel Experience Strategy, US Commercial
Alexion Pharmaceuticals

Jay Appel
Executive Director, Worldwide Digital Engagement and Channel Planning
Bristol-Myers Squibb

Patricia Molina Dalmases
Associate Director, Global Brand Strategy, Hematology
Merck & Co.

Robert Heller
President & Founder
Heller, Inc.

Melody Toorneman
Former Director, Digital Practices
GlaxoSmithKline

Mayank Agrawal
Director, Global Marketing, Oncology
Takeda

Mike Kalfus
Chief Commercial Officer
Graphene Services

Ben Putman
Former Vice President, Digital
Revance Therapeutics
2021 Event Partners:


[2021 CX Marketing Summit Speakers Include]

Inspiring Keynotes & ‘TED-Style’ Sessions
Previous amazing keynotes included leading digital CX and marketing innovators including Rand Fishkin, Chris Brogan, John Nosta and Ted Rubin. Our carefully curated 2021 speakers will inspire you and your team with their personal stories and visions for the future of marketing, sales, and business. In addition, PharmaCX 2021 will feature multiple fun and interactive breakout sessions from some of the biggest names and brightest minds in sales and marketing.
Join the Digital Health Revolution
Join 100+ senior marketing leadership pioneers looking to advance their marketing and engagement campaigns, and share their own personal stories on finding a successful long-term digital strategy in this unique, engaging “TED-style” Summit! PharmaCX 2021 is designed BY industry, FOR industry, providing a fun, highly interactive forum for 100’s of creative minds, thinkers, CX and digital marketers to share invaluable best practices, insights, tools and techniques for making the most of your marketing and sales campaigns.
[2021 BioPharma eMarketing Summit Speakers Include]

Craig McGettigan
Head, Multichannel Engagement, US Business Operations and Support
Sanofi

Lindsey Karberg
Vice President of Marketing
Verana Health

Nikos Georgiades
Senior Vice President, Global Head of Digital Commercial Execution
Novartis

Jill Wassil
Senior Director, Consumer & Digital Marketing
Urovant Sciences

Melody Toorneman
Director Digital Practices
GlaxoSmithKline

Mo Fors
Head of Global Commercial Digital Innovation
Almirall

Venu Vittaladevuni
Patient Engagement Leader (Director)
Genentech

Melissa Saw
Global Digital Director, Marketing Procurement (USA)
Bayer

Milena Mitova
Senior Manager, Marketing Operations & Automations
Bausch Health Companies Inc.

Jeremy Pincus
Global Head of Digital Marketing Technologies and Platforms
GlaxoSmithKline

Tatiana Zhukovskaya
Senior Director, Marketing
Revance Therapeutics, Inc.

Gaetan Akinrolabu
Director, Paid Media and Social Media Strategy, Corporate Affairs / Digital
Bristol Myers Squibb

Neil Keene
Director, US Marketing
Halozyme

Ramesh Varadarajan
Senior Director, Global Omnichannel Services & Solutions
Pfizer Inc.

Patricia Molina Dalmases
Associate Director, Global Marketing
Merck & Co.

Robert Heller
President & Founder
Heller, Inc.
Would you like to know new ways to access HCPs and physicians in the future? Or new strategies to engage patient populations beyond your current reach?
Access innovative pharma digital marketing strategies with over 15 hours of instant on-demand content from the 2021 BioPharma eMarketing Summit.
Would you like to know new ways to access HCPs and physicians in the future? Or new strategies to engage patient populations beyond your current reach?
Reshape your customer experience marketing through game-changing healthcare digital strategy and transformation with over 15 hours of on-demand content from our recent CX Summit.
$499.00