2021 Pharma Post-Pandemic CX Marketing Summit

On-Demand Summit Access Now Available

REGISTER             AGENDA

2021 Pharma Post-Pandemic CX Marketing Summit

On-Demand Summit Access Now Available

REGISTER             AGENDA

2021 Pharma Post-Pandemic CX Marketing Summit

On-Demand Summit Access Now Available

REGISTER             AGENDA

2021 Pharma Post-Pandemic CX Marketing Summit

Tuesday 16th - Wednesday 17th November, 2021 - Virtual / On-Demand Summit

ATTEND             AGENDA

2021 Pharma Post-Pandemic CX Marketing Summit

Tuesday 16th - Wednesday 17th November, 2021 - Virtual / On-Demand Summit

ATTEND             AGENDA

2021 Pharma Post-Pandemic CX Marketing Summit

Tuesday 16th - Wednesday 17th November, 2021 - Virtual / On-Demand Summit

ATTEND             AGENDA

Save 40% on full 2021 Summit On-Demand access. Offer ends in:

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Summit Day One – Tuesday, November 16th, 2021

ALL TIMES ARE IN U.S. EASTERN TIME

Full 2021 Summit is recorded and will be available On-Demand for a further 6 months

9:05am

Welcome and Chairperson’s Introduction & Opening Remarks

Simon Curtis

Simon Curtis

Co-Founder & CEO

Curtis & Coulter

9:15am

SPEED NETWORKING ON BRELLA

Explore the Summit virtual platform, connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

9:30am

KEYNOTE: The Consumerization of Healthcare: Enhancing Digital Customer Experience Beyond the Pandemic
Danilo Pagano

Danilo Pagano

Vice President Digital & Head of Global Customer Engagement

Lundbeck

10:00am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

10:15am

Panel: Customer Centricity & Digital Experiences which are Redefining Pharma
Rohit Vashisht

Rohit Vashisht

CoFounder and CEO

whiz.ai

Mayank Agrawal

Mayank Agrawal

Director, Global Marketing, Oncology

Takeda

Patricia Molina Dalmases

Patricia Molina Dalmases

Associate Director, Global Marketing

Merck & Co.

Robin Kamen

Robin Kamen

Global Lead, Omnichannel & Customer Experience

Galderma

Karen Root

Karen Root

Director, Experience Strategy

Boehringer Ingelheim

Sponsored by:

11:00am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

11:10am

Breaking Down Silos and Creating Innovation in Omnichannel
Spencer Holt, PhD

Spencer Holt, PhD

Head of Commercial Learning & Innovation Center

AstraZeneca

11:40am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

11:50am

Revolutionizing your HCP go-to-Market Digital Strategy in a Post-Pandemic World
Mohanad Fors

Mohanad Fors

Head of Global Commercial Digital Innovation & Head Botanist @ Digital Garden

Almirall

12:20pm

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

12:30pm

Your First Nudge: Using Behavioral Science and "Nudges" to Optimize your Digital CX
Suzanne Kirkendall

Suzanne Kirkendall

Senior Consultant

BVA Nudge Unit

1:00pm

Virtual Lunch Break

Grab a snack explore the Summit virtual platform, engage fellow attendees, and visit the BioPharma Agency Partners and Digital marketing Services companies solutions pages. Likewise, connect with other Summit attendees through the Brella chat and networking portals.

2:00pm

Perfecting the Art & Science of CX: Game-Changing Omnichannel Strategies for Healthcare
Ben	Putman

Ben Putman

Former Vice President, Digital

Revance Therapeutics, Inc.

2:30pm

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

2:40pm

Crawl - Walk - Run: Leading CX Transformation
Karen Root

Karen Root

Director, Experience Strategy

Boehringer Ingelheim

3:10pm

Chair’s Closing Remarks and End of Day One

Simon Curtis

Simon Curtis

Co-Founder & CEO

Curtis & Coulter

Summit Day Two – Wednesday, November 17th, 2021

ALL TIMES ARE IN U.S. EASTERN TIME

Full 2021 Summit is recorded and will be available On-Demand for a further 6 months

9:05am

Chairperson’s Introduction & Opening Remarks

Simon Curtis

Simon Curtis

Co-Founder & CEO

Curtis & Coulter

9:15am

SPEED NETWORKING ON BRELLA

Explore the Summit virtual platform, connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

9:30am

Shifting From Campaigns to Continuous HCP Engagement
Hans Kaspersetz

Hans Kaspersetz

Chief Innovation Officer

relevatehealth

10:00am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

10:10am

PANEL: The HCP Experience Beyond 2021: What do you need to know?
Bob Lempke

Bob Lempke

Chief Revenue Officer

Mobile Locker

Tara Stewart

Tara Stewart

Vice President, Worldwide Engagement Planning & Content Capabilities

Bristol-Myers Squibb

Ben Massingham

Ben Massingham

Vice President, Head of Transformation and Innovation

Novartis

Kamal Jethwani, MD MPH

Kamal Jethwani, MD MPH

Co-Founder and Chief Executive Officer

Decimal.health

Jim Lefevere

Jim Lefevere

International Business Leader, Digital Partnering Solutions

Roche

Sponsored by:

10:55am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

11:10am

What's the truth behind AI and why does it matter?
John Cairns

John Cairns

Global Head of Digital, Oncology Franchise

Sanofi

Mike Kalfus

Mike Kalfus

Chief Commercial Officer

Graphene.AI

11:40am

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

11:50am

PANEL: Pharma Marketing CX 4.0: Digging Deep into AI / AR & VR Leading Digital CX Journeys
Jay Appel

Jay Appel

Executive Director, Worldwide Digital Engagement and Channel Planning

Bristol-Myers Squibb

John Cairns

John Cairns

Global Head of Digital, Oncology Franchise

Sanofi

Ben	Putman

Ben Putman

Former Vice President, Digital

Revance Therapeutics, Inc.

Robert Heller

Robert Heller

President

Heller, Inc.

Jill Wassil

Jill Wassil

Vice President, Marketing

miraDry, Inc.

12:30pm

Virtual Lunch Break

Grab a snack explore the Summit virtual platform, engage fellow attendees, and visit the BioPharma Agency Partners and Digital marketing Services companies solutions pages. Likewise, connect with other Summit attendees through the Brella chat and networking portals.

1:30pm

Placing Digital at the Core: Maximizing Value from KOL & HCP Virtual Engagements
James O'Connor

James O'Connor

Head of KOLs, Global

ZEISS Medical Technology

Robert Heller

Robert Heller

President

Heller, Inc.

2:00pm

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

2:10pm

Mourning the Death of the Third Party Cookie: What's Next for HCP Digital Metrics and Engagement?
Jeremy Pincus

Jeremy Pincus

Global Head of Digital Marketing Technologies and Platforms

GlaxoSmithKline

2:30pm

SUMMIT NETWORKING SLOT

Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.

2:40pm

Understanding the Importance of a Post-Pandemic Digital Patient Engagement Strategy
Venu Vittaladevuni

Venu Vittaladevuni

Patient Engagement Leader (Director)

Genentech

3:05pm

Chair’s Closing Remarks and End of 2021 Summit

Simon Curtis

Simon Curtis

Co-Founder & CEO

Curtis & Coulter

Attend

Join 100’s of leading pharma and biotech digital marketing pioneers in this interactive, engaging “TED-style” Summit. Advance your ENTIRE TEAM with two years worth of new strategies and expertise in just two days!

Sponsorship

Take advantage of the unique opportunity to engage your direct target audience face-to-face virtually, and help them overcome their product challenges in 2 full interactive days!

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Want to attend but need help convincing your boss? Let us generate you a custom message for you to send to your boss. Email it, talk them through it in person, tweet it: It’s up to you! 

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